Privacy Policy
jasonmuller.co.za
Last updated: March 2026
Jason Muller ("I", "me", or "my") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable privacy laws in South Africa. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit jasonmuller.co.za (the "Website").
1. Who I Am
Responsible Party (as defined under POPIA):
Name: Jason Muller
Business: Jason Muller - SEO Consultant
Website: jasonmuller.co.za
Email: info@jasonmuller.co.za
As the responsible party, I determine the purpose and means of processing your personal information.
2. Information I Collect
a) Information you provide directly:
When you fill in the contact form on this Website, I collect:
Your name
Your email address
Your phone number (optional)
b) Information collected automatically:
When you visit this Website, I automatically collect certain information through Google Analytics 4 (GA4) and Google Tag Manager (GTM), including:
Pages visited and time spent on each page
Buttons clicked (e.g. "Book a Call" button interactions)
Referring website or source
Device type, browser, and operating system
Approximate geographic location (country/city level)
IP address (anonymised by Google)
This data is collected via cookies and similar tracking technologies. It is used in aggregate and does not directly identify you.
3. How I Use Your Information
I use your personal information for the following purposes:
To respond to enquiries submitted through the contact form
To schedule consultations via the booking system (cal.com)
To understand how visitors use the Website and improve its performance
To measure the effectiveness of content and calls-to-action
To comply with legal obligations
4. Legal Basis for Processing
Under POPIA, I process your personal information on the following grounds:
Your consent — for analytics cookies and tracking
Legitimate interest — to analyse and improve Website performance
Contractual necessity — to respond to your enquiries and deliver consulting services
5. Cookies
This Website uses cookies to enable analytics tracking via Google Analytics 4. Cookies are small text files stored on your device. You can control cookies through your browser settings or opt out of Google Analytics tracking at any time by visiting: https://tools.google.com/dlpage/gaoptout
Types of cookies used:
Analytics cookies (Google Analytics 4): Collect anonymised data on how visitors interact with the Website
Functional cookies: Necessary for the Website to operate correctly
6. Third-Party Services
I use the following third-party services that may process your data:
Google Analytics 4 & Google Tag Manager (Google LLC) — website analytics and event tracking. Data may be transferred to servers in the United States. Google's privacy policy: policies.google.com/privacy
Cal.com — appointment scheduling. When you book a call, their privacy policy applies.
I do not sell your personal information to third parties.
7. Data Retention
I retain your personal information only for as long as necessary:
Contact form submissions: retained for up to 2 years or until our business relationship ends
Analytics data: retained as per Google Analytics default settings (up to 14 months)
After the retention period, data is securely deleted or anonymised
8. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
Access — request a copy of the personal information I hold about you
Correction — request that inaccurate information be corrected
Deletion — request that your information be deleted, subject to legal obligations
Object — object to the processing of your personal information
Withdraw consent — withdraw previously given consent at any time
To exercise any of these rights, please contact me at info@jasonmuller.co.za. I will respond within a reasonable timeframe and no later than 30 days.
You also have the right to lodge a complaint with the Information Regulator of South Africa: www.justice.gov.za/inforeg
9. Security
I take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.
10. Children's Privacy
This Website is not directed at children under the age of 18. I do not knowingly collect personal information from minors. If you believe a minor has submitted personal information, please contact me immediately.
11. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
12. Contact
If you have any questions about this Privacy Policy or how I handle your personal information, please contact:
Jason Muller
Email: info@jasonmuller.co.za
Website: jasonmuller.co.za